https://tmhe-empl.talent-soft.com/handlers/offerRss.ashx?Rss_GeographicalArea=22&lcid=1035 fi-FI https://tmhe.talent-soft.com/MyTalentsoft#/TS_MyTS/VacanciesAndAlert.aspx?target=Offers&idOffre=6002&idOrigine=503&LCID=1035 Avoimet haut/Trukkimekaanikot Vakituinen Home Office/MSCO <b>Kategoria : </b>Avoimet haut/Trukkimekaanikot<br /> <b>Sopimustyyppi : </b>Vakituinen<br /> <b>Tehtävän kuvaus : </b><br /> In Toyota Material Handling Europe, we have over 13,500 colleagues passionate about supporting companies of all sizes with todays and tomorrow’s material handling challenges. Because we know that our business and our industry is essential and sometimes even critical for you, for daily life and society at large.  In our Headquarters in Mjölby, Sweden and outside Brussels, in our Sales companies across Europe or in our Factories in France, Italy and Sweden, you can be part of an extraordinary journey. And together we will move the world towards easy and sustainable.  As Manager EKA Service Business, you support EKA management with tools, templates and guidelines etc., and provide relevant training and direct support in tenders and negotiations. Your responsibilities include supporting a smooth implementation of EKA Service business agreements, proactively give info and support to MSCOs and distributors involved, in order to maximise the full potential of the EKA Service Business. Strategic: Closely cooperate with the EKA organisation and local service management (MSCOs and Independent Distributors), securing a common view on the TMHE Service offer and joint ability to convey our value proposition, including relevant training. Establish a common understanding of how service scope relates to pricing, with particular consideration of competitors’ offerings. Contribute to reviews and re-designs of the EKA service pricing and discount matrix, including proactive follow-up of their use in tenders and negotiations. Contribute to development and take lead in implementation of basic guidelines, tools and templates for offering (terms & conditions regarding services, SLAs etc), including relevant training. Faciliate harmonized approach for contract management during different stages of the agreement life cycle (tender, implementation, execution, renewal). Operational: Direct involvement and support in tenders/negotiations, online and physical meetings, service calculations, pricing contracts, other EKA support. Support the EKA team in deploying framework agreements and ensure local compliance of MSCOs and Independent Distributors. Follow up with EKA management on indexations and renewal of EKA contracts. Periodic and ad-hoc reporting of EKA Service business performance and customer- required info. Follow up and benchmark between countries, recognise and share best practices between MSCOs. Key User for all EKA Service Business tools, pricelists, templates, guidelines etc. Develop and maintain. Cooperate with TMHE parts management regarding EKA parts pricing and purchasing conditions. Escalation point for cross-country customer complaints. Other: Drive and/or participate in projects. Contribute in special assignments and investigations in the Service Market area. The role includes some in advance decided travel within Europe.<br /><br /> Your Profile Solid knowledge about Service Market business and related business models. Good understanding of the material handling industry and its dynamics. Strong communication and negotiation skills, with the ability to listen actively and convey information clearly. Proven ability to build relationships and collaborate effectively with a broad range of internal and external stakeholders. Strong ability to analyze and interpret operational data, translate it into insights, and lead fact-based discussions. Proficiency in Excel and Power BI, with advanced data analysis and visualization skills. Fluency in English, both written and spoken.<br /> <b>Sijainti : </b>Home Office/MSCO<br /> Mon, 15 Jun 2026 07:18:27 Z